Showing posts with label Business News. Show all posts
Showing posts with label Business News. Show all posts

Friday, July 19, 2013

Sabra's Quest To Push Hummus Mainstream Is About Much More Than Chickpeas


From Huffington Post:
http://www.huffingtonpost.com/2013/06/10/sabra-hummus_n_3391688.html

Last winter, executives from the snack-food empire Frito-Lay invited Ronen Zohar, the Israeli head of America's biggest hummus company, to watch the Super Bowl from a luxury suite at the Superdome in New Orleans.
For the snack-food industry, the Super Bowl amounts to something like Christmas and every kid's birthday party wrapped into one, a day on which the average American consumes the caloric equivalent of 20 servings of Utz's sour cream and onion dip. For Sabra, whose red-rimmed tubs of hummus are increasingly found inside American refrigerators, the stakes were particularly high.
"People are dipping in Super Bowl," Zohar said. "They are looking for what to dip. Unfortunately they are dipping in the wrong product. But we try to change this. And we are doing okay."
Around Sabra's offices just outside New York City, employees are fond of saying that they hope to put their Middle Eastern chickpea dip "on every American table." Though that mission is far from achieved, the company is off to an impressive start. In the last half-decade, overall sales of hummus have climbed sharply in the United States, with Sabra capturing about 60 percent of the market, according to the Chicago-based market research firm Information Resources, Inc. This spring, Sabra announced an $86 million dollar expansion of its Virginia factory, a move that the company says will create 140 jobs.
As the company's leader during this stretch, Zohar has overseen a wide-ranging publicity effort aimed at simultaneously coaxing Americans to open their minds to a new taste of foreign origin while downplaying controversial aspects of the product's provenance. In an age of significant spending by America's pro-Israel lobby, even chickpeas have been swept into the debate over Israel's occupation of Palestinian lands, its attitude toward its Arab neighbors and its reliance on American support.
Pro-Palestinian activists have in recent years organized boycotts of Sabra's Israeli parent company, Strauss, for providing care packages to the Golani Brigade, a branch of the Israeli army that has allegedly committed human-rights abuses in the West Bank and Gaza. Groups in Lebanon have criticized Sabra for reaping the spoils of what they say is an intrinsically Lebanese dish. To quote a saying that has surfaced on the Internet, "First our land, then our hummus."
sabra hummus
Ronen Zohar, the CEO of Sabra, is the leader of an effort to put hummus "on every American table."
Zohar, a blunt-spoken man of 52 who rose through the industry by persuading more Israelis to consume American corn products, dismisses both groups of critics as irrelevant. The Palestinian boycott amounts to mere "noise," he says. As for the argument that hummus belongs to Lebanon: "I am very happy if Lebanon is going to fight about the hummus and not about anything else."
Like any businessman, Zohar likes to talk about his product's promising future. But hummus has a long history. And in the Middle East, history has a way of intruding upon the present, shaping questions about the legitimacy of what Sabra has been adding to the American table.
"The history of this food is that of the Middle East," writes Claudia Roden, an Egyptian-Jewish cookbook author who has been credited with introducing Middle Eastern food to the West. "Dishes carry the triumphs and glories, the defeats, the loves and sorrows of the past."
HUMMUS WARS
No one knows for sure how far back the history of hummus goes, but traces of chickpea, the key ingredient, have turned up in Middle Eastern archeological sitesdating to 7,500 B.C. In his bestselling book, Guns, Germs, And Steel, the anthropologist Jared Diamond identifies the chickpea as one of several hardy, nutrition-packed food crops that grew in the Fertile Crescent and enabled its people to develop agriculture and, in turn, cities, armies, systems of taxation and governments.
As civilization spread outward, chickpeas did, too, becoming garbanzos in Spain and chana in India. In the Middle East, they were boiled, mashed and mixed with the sesame paste known as tahini, becoming "hummus bi tahini," more commonly known as hummus.
In recent years, the growing popularity of hummus has made the dip an object of controversy. Sabra instigated one of the fights at a publicity event in New York in 2007, where it served several hundred pounds of hummus on a plate the size of an above-ground swimming pool, prompting its executives to boast that they had produced the largest dish of hummus in the history of the world.
A year later, an Israeli competitor, Osem, responded by serving 881 pounds of hummus at an outdoor market in Jerusalem. The event took place on Israeli Independence day, or as Palestinians call it, Al Nachbar, The Disaster. A Guinness representative was there to document the victory.
Lebanon entered the fray about a year after that, doubling Osem's record at a cook-off in Beirut. The chefs, who had been convened by a pair of Lebanese business associations, used spices to decorate what was now the world's largest hummus plate with a picture of the Lebanese flag. While they were at it, they also broke Israel's record for the largest bowl of of tabouli, a bulgur and parsley dish. According to The Daily Star of Lebanon, the groups that organized the event had a more grandiose goal than merely notching a volume record: They hoped to promote the idea that the Lebanese had invented both tabouli and hummus.
In the months after that feat, Lebanon and Israel traded shots, with Lebanon delivering what has so far proved the victorious blow, serving 23,042 pounds of chickpea dip at a weekend-long gathering in 2010. On the eve of the event, Ramzi Nadim Shwaryi, a Lebanese TV chef and one of the festival's coordinators, told the Lebanese press that he and his allies were in it for Lebanon's honor.
"We will stand together against this industrial and cultural violation and defend our economy, civilization and Lebanese heritage," he said.
At about the same time the hummus wars were playing out in Lebanon, a group of Palestinian-sympathizers in the United States tried to call attention to Israel's military activities in the West Bank and Gaza by pressing for boycotts of two Israeli-owned hummus companies -- Sabra, and one of its larger competitors, Tribe.
The boycotters identified themselves as supporters of a broader movement called Boycott, Divest and Sanctions. Launched by Palestinian activists in 2005 following failed peace negotiations, the organization aimed to apply economic pressure on the Israeli government to end its 46-year occupation of Palestinian territories.
YouTube video produced by protesters in Philadelphia who were part of the movement caught the attention of student activists at Princeton and DePaul universities in 2010. They tried to persuade their schools' dining services to stop offering Sabra. Although they didn't succeed, activists in the movement are still trying to garner support for their anti-Sabra efforts.
Still, Zohar does not seem particularly distressed by the potential implications for Sabra's sales.
"The protesters make noise, but they make noise to themselves," he said. "It doesn't have any influence on our business."
THE HUMMUS RELIGION
As the protests played out in the margins, Sabra aimed its product at the American mainstream. It deployed volunteers in trucks to hand out free samples of hummus in cities around the country, and expanded its product line to include more familiar dips, including guacamole and salsa.
It launched a national television ad campaign, exhorting people to "taste the Mediterranean," and moved its staff in 2011 from an old industrial building across the street from a Queens cemetery to a sleek suburban office park, where the company heads plotted the conquest of the American marketplace in conference rooms named after touristy, exotic destinations like Madagascar and Morocco. (Perhaps unsurprisingly, none of the rooms were named after Lebanon or Israel.)
At the root of Sabra's success was an influx of corporate money and resources. Strauss, an Israeli snack-food giant, bought half of Sabra in 2005, and Frito-Lay, the snack-food division of Pepsico, entered a joint-partnership agreement with Strauss in 2008. Zohar worked closely with the Frito-Lay people, who had scored a big victory for a foreign dip in the early '90s, when Tostito's salsa beat Heinz Ketchup to becomeAmerica's best-selling condiment.
With Frito-Lay and Strauss' investments, Sabra built its Virginia factory, where it developed flavors intended to appeal to the average American consumer: Spinach and Artichoke, Pesto, Buffalo Style. As Arabs and Israelis quarreled over the origins of hummus, Sabra was putting out a product that bore about as much resemblance to the authentic dish as a Domino's BBQ Meat Lovers pie does to a genuine Italian pizza.
In Israel, meanwhile, yet another hummus debate was raging, and although it was the least overtly political of the controversies, it was no less capable of provoking feelings of hostility and anger. As the celebrated British-Israeli chef and food writer Yotam Ottolenghi and his Palestinian-born business partner and co-author Sami Tamimi wrote in the 2102 cookbook Jerusalem, "Jews in particular, and even more specifically Jewish men, never tire of arguments about the absolute, the only and only, the most fantastic hummusia."
A hummusia is the Israeli equivalent of a New York pizza parlor, a cheap establishment that usually serves only hummus and a few other dishes. But the debates about hummusias are more intense than even the most impassioned pizza threads on Yelp.
"The hummusia fetish is so powerful that even the best of friends may easily turn against each other if they suddenly find themselves in opposite hummus camps," Ottolenghi and Tamimi wrote. The arguments "can carry on for hours," they noted, with the debaters delving into the minutia of whether hummus is better served warm or at room temperature, smooth or chunky, topped with fava beans or cumin and paprika, or nothing at all.
In a letter to The New York Times at the height of the hummus wars, Israeli food writer Janna Gur went even further, calling Israel's fascination with hummus a "religion." She noted that the most treasured restaurants are invariably owned by Arabs, a phenomenon she traced to the early Zionist settlers who arrived in the Holy Land determined to put the customs of the Diaspora behind them, while embracing a new identity in the Levant. They traded Yiddish for Hebrew, yeshivas for plowshares, and matzoh balls and tsimmis for falafel balls and hummus. "This love affair, that has been going on for decades, shows no signs of dying," Gur wrote.
Last summer, while traveling in Israel, I visited as many of the hummusias as I could, hoping to come to my own conclusions about the craze. I was joined in this mission by my father, who moved from Israel to New York in the early 1970s and has griped about the quality of America's hummus offerings ever since. Like many Israelis, he looks down not just on corporate hummus brands like Sabra and Tribe, but also on local shops that package their own hummus in take-out containers. As far as he is concerned, the religion of hummus forbids packaging of any kind.
In the Middle East, hummus is served fresh from the pot, on a big communal plate dripped with olive oil and sprinkled with paprika and cumin. The plate has to be big enough and flat enough so that you can comfortably wipe up the hummus with a pita, an activity that my father refers to as "swiping." He insists that hummus should have a subtle, earthy flavor, and disdains spicy hummus, lemony hummus, hummus with chipotles, hummus with artichoke, hummus with basil, sun-dried tomato or spinach, and most of all, the dip referred to as "black bean hummus."
As he has pointed out many times, hummus is the Arabic word for chickpea; by definition, hummus made of black beans isn't hummus.
In Israel, my father and I ate at Abu Hassan, a bare-tabled hummus den in the seaside town of Jaffa, where the staff starts serving early in the morning and shuts down the shop after the pot runs out, often in the early afternoon. We wandered the narrow streets of Jerusalem's Old City, past the pilgrims crowding into the Church of the Holy Sepulcher, until we reached a tiny hummus shrine adorned with black-and-white pictures of people sharing a meal at the shop sometime in the 1930s.
One day we drove to a city in Palestine's West Bank known for its tahina factories and uprisings. By law, Israelis are forbidden from entering the Palestinian territories, except to travel to the Jewish settlements, but we felt that no hummus pilgrimage would be complete without a trip to Nablus.
At the checkpoint, an Arab cab driver pulled over and said he hoped, for our own sake, that we wouldn't enter the city in our Israeli rental car. We thanked him and drove past the Israeli guards, through the rounded hills studded with olive trees. My father grew quiet. When he'd first traveled those hills, in 1967, he was in a tank, pushing forward toward the Jordan River as thousands of Palestinian refugees streamed down the sides of the road. The Six-Day War had broken out and the Israeli army had conquered the Palestinian villages.
After a while we reached the outskirts of Nablus, parked and made our way through the maze-like casbah, to a dim, windowless hummus restaurant with electrical wires hanging from the ceiling. A teenage boy strolled into the room with an unmarked bottle of olive oil, tipping it onto people's plates. After a few minutes of "swiping," my father announced that this was the best hummus he'd tasted on the trip -- though he also remarked that the excitement of entering forbidden territory had enhanced the flavor. By that point I knew that my hummus palate wasn't refined enough to discern the subtle differences between the various hummusia offerings, but I liked them all better than any hummus I'd ever had in America.
Toward the end of our stay, we traveled to the fertile hills of the Galilee region, where an Arab chef named Husam Abbas had been garnering praise for his gourmet take on Arab food, defying a number of Israeli assumptions about Palestinian culture.
Abbas, who has been described as a leading figure of Israel's Slow Food movement, broke ground at his chain of high-end restaurants by showing Israelis that Arab cuisine isn't just hummus and kebab. His specialties include a spicy watermelon salad with diced mustard stems and stuffed summer squash in a tomato bisque, and he uses produce grown in fields that his family has tended, by his account, for 1,700 years.
Abbas met us by the side of the road in his pickup truck and led us into his fields. A gruff man with a leathery face, he tramped down the leafy aisles with a cigarette lodged in his mouth, stooping to gather purple-tipped string beans, young cantaloupes that looked more like cucumbers, several kinds of summer squash, and beautifully misshapen heirloom tomatoes.
Later, in the dining room of one of his restaurants, he explained that when the growing season ends, he and his children go into the hills to gather wild herbs with names like "olesh" and "aqab" and "hobeza." The herbs grow only locally and only in the winter.
"But because hummus is dry, it can be used throughout the year," he said.
When I asked how he accounted for the dip's popularity, he kept his answer short: "Low cost, high calorie." He seemed a little annoyed at the need to deliver this dictum.
FLAVOR HOUSE
As Sabra strives to make its chickpea dip as popular as bagels, burritos and other foreign-born fixtures of the American diet, it is employing a flavor palette that would test the limits of acceptability in the Middle East.
One recent day, Mary Dawn Wright, Sabra's executive chef, stood before an array of hummus containers at the company's Virginia factory, discussing these techniques. She popped open a tub labeled Asian Fusion.
"Israelis would never ever think it's considered to be hummus," she admitted.
A glistening spoonful of some brightly colored carrot and ginger mixture distinguished the dip from anything you'd find in a hummusia. Sabra collaborates with outside "flavor houses," whose scientists also help develop classic American products like Doritos, she explained.
Asian Fusion is just one of more than a dozen flavors that Sabra has invented in its effort to convert more Americans to hummus, and Wright was almost certainly correct in her frank assessment of what Israelis might think of them. Even Zohar didn't bother to feign enthusiasm for Sabra's Buffalo Style flavor. "I detest it," he said.
But for Zohar, and presumably for the rest of Sabra's executives, personal feelings about the flavors are as irrelevant as hummus' place of origin. What matters are the cravings of the average American consumer, and Zohar seems to think that no American is beyond the company's reach.
At the Superbowl, he noticed that many of the tailgaters were eating Louisiana fare -- "all kinds of crabs and shrimps, whatever it is."
He didn't see any hummus containers amid the jambalaya and gumbo.
"Maybe in New Orleans they are eating hummus not as much as people in New York are eating hummus," he said recently. "But give us two years. They are trying it, and when they try it they become a lover."